AEG Power Supply 1000 S User Manual

OPERATING INSTRUCTIONS UPS  
PROTECT C.  
PROTECT C. 1000 (S)  
PROTECT C. 2000 (S)  
PROTECT C. 3000 (S)  
 
1
Notes on these Operating  
Instructions  
Duty to Provide Information  
These operating instructions will help you to install and  
operate the Uninterruptible Power Supply (UPS) PROTECT C.  
1000 (S), PROTECT C. 2000 (S) or PROTECT C. 3000 (S) as  
well as the associated external battery units PROTECT  
C. 1000 BP or PROTECT C. 2030 BP – all referred to as  
PROTECT C. in this document – safely and properly, and for  
its intended purpose. These operating instructions contain  
important information necessary to avoid dangers during  
operation.  
Please read these instructions carefully prior to  
commissioning!  
These operating instructions are a composite part of the  
PROTECT C.  
The owner of this unit is obliged to communicate the full  
content of these operating instructions to all personnel  
transporting or starting the PROTECT C. or performing main-  
tenance or any other work on the unit.  
Validity  
These operating instructions comply with the current technical  
specifications of the PROTECT C. at the time of delivery. The  
contents do not constitute a subject matter of the contract, but  
serve for information purposes only.  
Warranty and Liability  
We reserve the right to alter any specifications given in these  
operating instructions, especially with regard to technical data  
and operation, prior to start-up or as a result of service work.  
Claims in connection with supplied goods must be submitted  
within one week of receipt, along with the packing slip.  
Subsequent claims cannot be considered.  
3
 
The warranty does not apply to damage caused by non-  
compliance with these instructions (such damage also  
includes damaging the warranty seal). AEG will accept no  
liability for consequential damage. AEG reserves the right to  
rescind all obligations such as warranty agreements, service  
contracts, etc. entered into by AEG and its representatives  
without prior notification in the event of maintenance and  
repair work being carried out with anything other than original  
AEG spare parts or spare parts purchased by AEG.  
Handling  
PROTECT C. is designed and constructed so that all  
necessary steps for start-up and operation can be performed  
without any internal manipulation of the unit. Maintenance and  
repair work may only be performed by trained and qualified  
personnel.  
Illustrations are provided to clarify and facilitate certain steps.  
If danger to personnel and the unit cannot be ruled out in the  
case of certain work, it is highlighted accordingly by  
pictograms explained in chapter 3.  
Hotline  
If you still have questions after having read these operating  
instructions, please contact your dealer or our "Hotline":  
Tel.:  
Fax:  
++49 (0)180 5 234 787  
++49 (0)180 5 234 789  
Copyright  
No part of these operating instructions may be transmitted,  
reproduced and/or copied by any electronic or mechanical  
means without the express prior written permission of AEG.  
© Copyright AEG 2009. All rights reserved.  
4
 
Table of Contents  
1
2
Notes on these Operating Instructions.............................3  
General Information..........................................................7  
2.1  
2.2  
Technology................................................................7  
System Description ...................................................8  
3
4
Safety ...............................................................................9  
3.1  
General Safety Instructions.......................................9  
Safety Instructions for PROTECT C. ........................9  
CE-Certificate..........................................................13  
Technical Data ........................................................14  
3.2  
3.3  
3.4  
Set-Up and Operation ....................................................19  
4.1  
Unpacking and Inspection.......................................19  
Point of Installation..................................................20  
Overview: Connections, Operating / DisplayElements ...21  
4.2  
4.3  
4.3.1  
4.3.2  
4.3.3  
Front View........................................................21  
Display .............................................................22  
Rear view (connections): .................................23  
5
Commissioning...............................................................25  
5.1  
Mechanical Set-Up..................................................25  
External Battery Expansions...................................26  
5.2  
5.3  
5.2.1  
Electrical Start-Up............................................27  
Operating Statuses .................................................29  
5.3.1  
5.3.2  
Normal Operation ............................................29  
Battery Operation / Autonomy Operation ........30  
Bypass Operation ............................................31  
Unit Overload...................................................32  
5.3.3  
5.3.4  
5.4  
5.4.1  
5.4.2  
Interfaces and communication................................33  
Data line protection RJ11 and RJ45................33  
Computer interfaces RS232 ............................33  
Communication Slot.........................................33  
Shutdown and UPS management software.....34  
5.4.3  
5.4.4  
5
 
6
7
Signalling and Error Correction......................................35  
6.1  
6.2  
6.2.1  
Maintenance...................................................................39  
Signalling.................................................................35  
Fault Diagnosis / Fault Rectification........................37  
Error Messages................................................37  
7.1  
7.2  
7.2.1  
7.2.2  
7.2.3  
Charging the Battery...............................................39  
Maintenance............................................................39  
Visual Check....................................................39  
Checking the Battery .......................................40  
Fan Checking...................................................40  
8
9
Storage, Dismantling and Disposal................................41  
8.1  
Storage....................................................................41  
Dismantling .............................................................41  
Disposal ..................................................................41  
8.2  
8.3  
Glossary .........................................................................42  
9.1  
Technical terms.......................................................42  
6
 
2
General Information  
2.1  
Technology  
PROTECT C. is an Uninterruptible Power Supply  
(UPS) for essential loads such as PCs,  
workstations, servers, network components,  
i
telecommunication  
equipment  
and  
similar  
devices. It consists of:  
Mains filter with surge voltage protection (equipment  
protection/class D) and mains energy backfeed protection  
Rectifier section with PFC logic (power factor correction unit)  
Separate battery charger with switch mode power supply  
technology  
Sealed, zero-maintenance battery system as energy  
storage medium with downstream DC/DC converter unit  
IGBT inverter for continuous supply of connected loads  
with sinusoidal AC voltage  
Automatic bypass as additional passive redundancy  
Microprocessor controlled control unit  
Automatic  
bypass  
Mains  
filter  
Load  
PFC  
Mains  
Filter  
~
~
Inverter  
Rectifier  
DC/DC booster  
~
CPU  
control unit  
RS232  
SNMP  
Battery  
charger  
Battery system  
View of the PROTECT C. components  
7
 
2.2  
System Description  
The UPS is connected to a shockproof socket between the  
public utility's mains and the loads to be protected.  
The power section of the rectifier converts the mains voltage  
to DC voltage for supplying the inverter. The circuit  
technology used (PFC) enables sinusoidal current  
consumption and therefore operation with little system  
disturbance. A separate, second rectifier (charging REC set  
up using switch mode power supply technology) is  
responsible for charging or trickle-charging the battery  
connected in the intermediate circuit. The configuration of this  
charging REC means the harmonic content of the charging  
current for the battery is almost zero, so the service life of the  
battery is increased even more. The inverter is responsible for  
converting the DC voltage into a sinusoidal output voltage. A  
microprocessor-controlled control system based on pulse-  
width modulation (PWM) in conjunction with an extremely  
quickly pulsating IGBT power semiconductors of the inverter  
guarantee that the voltage system on the protected busbar is  
of the highest quality and availability.  
In the event of mains faults (e.g. current failures), the voltage  
continues to be supplied from the inverter to the load without  
any interruption. From this point onwards, the inverter draws  
its power from the battery instead of the rectifier. No switching  
operations are necessary; this means there is no interruption  
in the supply to the load.  
For safety reasons (as required by German standards, VDE),  
the mains input in the unit will be disconnected by a two-pole  
switch in the event of a mains failure. Energy backfeed to the  
mains and voltage supply to the pins of the mains connector  
are thus reliably avoided.  
The automatic bypass serves to increase the reliability of the  
supply further. It switches the public mains directly through to  
the load if there is an inverter malfunction. As a result, the  
automatic bypass represents an extra passive redundancy for  
the load.  
8
 
3
Safety  
3.1  
General Safety Instructions  
Read these operating instructions prior to start-up of the  
PROTECT C. UPS and its external battery modules (special  
accessories), and observe the safety instructions!  
Only use the unit if it is in a technically perfect condition and  
always in accordance with its intended purpose, while being  
aware of safety and danger aspects, and in accordance with  
the operating instructions! Immediately eliminate any faults  
that could be detrimental to safety.  
The following pictograms are used in these operating  
instructions to identify dangers and important information:  
Danger!  
Identifies risk of fatal injury to the operator.  
Attention!  
Identifies risk of injury and risk of damage to the  
unit and parts of the unit.  
Information!  
Useful and important hints for the operation of  
the UPS and its external battery modules (special  
accessories).  
i
3.2  
Safety Instructions for PROTECT C.  
This chapter contains important instructions for the  
PROTECT C. UPS and its external battery modules (special  
accessories). These must be followed during assembly,  
operation and maintenance of the uninterruptible power  
supply and the battery systems (internal and, if appropriate,  
external as well).  
9
 
The UPS carries high voltage. Danger! The unit  
may only be opened by trained and qualified  
personnel. Repairs may only be carried out by  
qualified customer service staff!  
The output may be live, even if the UPS is not  
connected to the mains, since the UPS has its  
own internal power supply (battery)!  
For health and safety reasons, the unit must be  
earthed correctly!  
PROTECT C. may only be operated with or connected to a  
220 V / 230 V / 240 V mains with protective grounding using a  
CE marked mains connection cable with PE conductor  
(included in the delivery) that has been tested in accordance  
with national standards.  
Danger! Risk of burning!  
The battery has powerful short-circuit  
currents. Incorrect connection or isolation faults  
can lead to melting of the plug connections,  
sparking potential and severe burns!  
The unit has a warning signal that sounds when  
the battery voltage of PROTECT C. is exhausted  
or when the UPS is not working in its normal  
mode (see also chapter 6.1).  
Observe the following safety instructions to  
ensure permanent operational safety of and  
safe work with the UPS and the battery modules  
(special accessories):  
Do not dismantle the UPS!  
(The UPS does not contain any parts that require regular  
maintenance. Bear in mind that the warranty will be  
invalidated if the unit is opened!)  
Do not install the unit in direct sunshine or in close  
proximity of heaters!  
10  
 
The unit is designed to be installed inside in heated  
rooms. Never install the housing in the vicinity of water or  
in an excessively damp environment!  
Condensation may occur if the UPS is brought from a  
cold environment into the room where it is to be installed.  
The UPS must be absolutely dry prior to start-up. As a  
result, leave it to acclimatise for at least two hours.  
Never connect the mains input to the UPS output, and  
vice versa!  
Ensure that no fluids or foreign bodies can penetrate the  
housing!  
Do not block the air vents of the unit! Keep children away  
from the unit and ensure that objects are never inserted  
through the air vents!  
Do not connect household appliances such as hairdryers to  
the UPS! Also take care when working with motor loads. It is  
essential to avoid back-feeding the inverter, e.g. if the load is  
intermittently operated in regenerative mode.  
The mains connection should be near the unit and easily  
accessible to facilitate disconnecting the AC input or  
pulling out the plug!  
During operation, do not disconnect the mains connection  
cable from the UPS or from the socket outlet in the building  
(shockproof socket), otherwise the protective grounding of the  
UPS and all the loads connected to it will be cancelled.  
Danger! Electric shocks!  
Even after the mains voltage has been  
disconnected, the components within the UPS  
remain connected to the battery and can thus  
cause electric shocks. It is therefore imperative to  
disconnect the battery circuit before carrying out  
any maintenance or repair work!  
If it is necessary to replace the battery or carry  
out maintenance work, this must be done by or  
under the supervision of a specialist familiar with  
batteries and the necessary safety precautions!  
Only authorised persons are allowed in the  
vicinity of the batteries!  
11  
 
When replacing the batteries, the following must be observed:  
Only ever use identical maintenance-free sealed lead  
batteries with the same data as the original batteries.  
Danger! Explosive!  
Never throw batteries into open fire.  
Never open or damage batteries. (Electrolyte  
may leak out and damage skin and eyes. It may  
be toxic!)  
Batteries can cause electric shocks and high  
short-circuit currents.  
Take the following safety precautions when working with the  
batteries:  
Take off watches, rings and other metallic objects!  
Always use tools with insulated handles!  
Do not switch loads on and off using the UPS  
main switch. Do not use multiple outlet adapters  
with a central on/off switch, in order to avoid peak  
inrush currents.  
i
Switch OFF the UPS using its main switch “OFF” if you do not  
intend to use it for some time. PROTECT C. must be switched  
off every evening if the electricity supply in your company is  
switched off every night. Otherwise, the battery will be  
discharged (assumed power failure). Frequent and complete  
discharging of the battery leads to a shorter service life of the  
battery and should therefore be avoided!  
For personal safety reasons, never switch on the  
main switch when the mains connector of  
PROTECT C. is disconnected!  
12  
 
3.3  
CE-Certificate  
13  
 
3.4  
Technical Data  
Type power  
PROTECT C. 1000 (S)  
1000 VA (cos ϕ = 0.7 lag.)  
700 W  
PROTECT C. 2000 (S)  
PROTECT C. 3000 (S)  
2000 VA (cos ϕ = 0.7 lag.)  
1400 W  
3000 VA (cos ϕ = 0.7 lag.)  
2100 W  
UPS Input (single phase)  
Rated input voltage  
220 / 230 / 240 Vac  
Voltage tolerance range  
160 Vac – 300 Vac ± 5 Vac  
Bypass 80 Vac – 264 Vac  
Nominal frequency  
50 Hz / 60 Hz  
(automatic detection)  
Frequency tolerance range  
± 4 Hz  
Current consumption at full load (max.)  
PROTECT C. 1000 (S)  
PROTECT C. 2000  
PROTECT C. 2000 S  
PROTECT C. 3000 (S)  
7 A  
10 A  
12 A  
16 A  
Input power factor  
Connection  
λ 0.96  
Non-heating appliance  
connector  
Datalines  
RJ11 (phone, fax, modem)  
overvoltage protection  
RJ45 (Ethernet 10/100MBit/s)  
UPS Output (single phase)  
Rated output voltage  
220 / 230 / 240 Vac ±2 %  
(configuration via software  
“CompuWatch”)  
Nominal frequency  
Voltage waveform  
50 Hz / 60 Hz ± 0,2 %  
(depending on mains)  
Harmonic distortion  
4 % THD (linear load)  
7 % THD (non-linear load)  
14  
 
Connection  
Non-heating appliance  
connectors  
Current Crest Ratio  
3:1  
Overload behaviour  
in battery mode  
up to 105 % ± 5 % continuous;  
> 105 % ± 5 % – < 150 % ± 5 %  
for 25 s;  
150 % ± 5 % for 200 ms  
Overload behaviour  
with existing mains  
up to 105 % ± 5 % continuous;  
> 105 % ± 5 % – < 150 % ± 5 %  
for 30 s;  
150 % ± 5 % for 300 ms  
Then automatic inverter to  
Bypass in < 4 ms (switches  
back when overload damps =  
Load < 90%)  
Short circuit behaviour  
3 x IN for 140 ms  
Battery  
Autonomy time (full load with internal battery)  
PROTECT C. 1000  
PROTECT C. 2000  
PROTECT C. 3000  
6 min  
10 min  
5 min  
Autonomy time with external optional battery expansions  
(only for PROTECT C. – models):  
Autonomy time (full load)  
Coupled  
battery modules  
C.1000  
C. 2000  
C. 3000  
1
2
38 min  
76 min  
55 min  
30 min  
60 min  
106 min  
Rated direct voltage (intermediate circuit)  
PROTECT C. 1000 (S)  
PROTECT C. 2000 (S)  
PROTECT C. 3000 (S)  
36 V  
96 V  
96 V  
15  
 
Battery charging current (max.)  
PROTECT C. 1000  
1 A  
7 A  
PROTECT C. 1000 S  
PROTECT C. 2000  
1 A  
PROTECT C. 2000 S  
PROTECT C. 3000  
9.6 A  
1 A  
PROTECT C. 3000 S  
9.6 A  
Recharge time  
(to 90% of rated capacity)  
~ 5h (with internal battery only)  
~ 24h (with 1 battery  
expansion)  
~ 40h (with 2 battery  
expansions)  
Battery type  
Sealed, maintenance-free  
12 V 7.2 Ah x 3  
PROTECT C. 1000  
PROTECT C. 2000  
PROTECT C. 3000  
PROTECT C. 1000BP  
PROTECT C. 2030BP  
12 V 7.2 Ah x 8  
12 V 7.2 Ah x 8  
12 V 7.2 Ah x 3 x 2  
12 V 7.2 Ah x 8 x 2  
“S” versions with increased  
battery charger for charging  
external battery systems (no  
integrated battery)  
Communication  
Ports  
RS232  
SUB-D (9-pin)  
additional: communication slot  
for expansion (e.g. AS/400,  
USB, SNMP, ...)  
Shutdown Software on CD  
“CompuWatch” for all popular  
operating systems like  
Windows, Linux, Mac, Unix,  
FreeBSD, Novell, Sun  
16  
 
General data  
Classification  
VFI SS 211 acc. to IEC 62040–3  
Double conversion technology  
Overall efficiency AC-AC (full load)  
PROTECT C. 1000 (S)  
PROTECT C. 2000 (S)  
PROTECT C. 3000 (S)  
85 %  
85 %  
88 %  
Noise level (1m distance)  
PROTECT C. 1000 (S)  
PROTECT C. 2000 (S)  
PROTECT C. 3000 (S)  
< 45 dB (A)  
< 50 dB (A)  
< 50 dB (A)  
Type of cooling  
Forced cooling  
by variable speed fans  
Operating temperature range  
0°C to +40°C  
Recommendation +15°C to  
+25°C (due to battery  
system)  
Storage temperature range  
Relative humidity  
0°C to +40°C  
< 95%, non-condensing  
up to 1000 m above sea level  
Max. site altitude  
If the UPS is installed or used  
in a place where the altitude is  
above than 1000m, the output  
power has to be reduced:  
Altitude (m)  
1000 1500 2000 2500 3000  
100% 95% 90% 85% 80%  
Derating Power  
Outlets  
PROTECT C. 1000 (S)  
PROTECT C. 2000 (S)  
PROTECT C. 3000 (S)  
4 x IEC 320-10A  
6 x IEC 320-10A  
4 x IEC 320-10A  
+ 1 x IEC 320-16A  
Equipment colour  
Black line  
17  
 
Weights:  
PROTECT C. 1000  
PROTECT C. 1000 S  
PROTECT C. 1000 BP  
PROTECT C. 2000  
PROTECT C. 2000 S  
PROTECT C. 3000  
PROTECT C. 3000 S  
PROTECT C. 2030 BP  
15 kg  
8 kg  
19 kg  
34 kg  
15 kg  
35 kg  
16 kg  
52 kg  
Dimensions W x H x D:  
PROTECT C. 1000 (S)  
PROTECT C. 1000 BP  
PROTECT C. 2000 (S)  
PROTECT C. 3000 (S)  
PROTECT C. 2030 BP  
145 mm x 220 mm x 400 mm  
145 mm x 220 mm x 400 mm  
192 mm x 340 mm x 460 mm  
192 mm x 340 mm x 460 mm  
192 mm x 340 mm x 460 mm  
Guidelines  
The PROTECT C. complies with the product norm EN 50091.  
The CE symbol on the unit certifies the compliance to the EG  
guidelines for 73/23 EEC low voltage and for 89/336 EEC  
electromagnetic compatibility (EMC), when following the  
installation instructions in the manual.  
For the 73/23 EEC low voltage guidelines  
Reference number  
EN 62040-1-1 : 2003  
For 89/336-EMC guidelines  
Reference number  
EN 50091-2 : 1995  
EN 61000-3-2 : 1995  
EN 61000-3-3 : 1995  
18  
 
4
Set-Up and Operation  
4.1  
Unpacking and Inspection  
The device has been fully tested and inspected. Although the  
device has been packed and shipped with the usual degree of  
care, damage during transport cannot be ruled out  
completely.  
Claims for damage during transport must always  
be made with the transport company!  
i
Check the shipping container for damage on arrival. If  
necessary, ask the transport company to check the goods  
and make a record of the damage in the presence of the  
member of staff from the transport company. Don’t turn on the  
unit and register the damage with the AEG representative or  
dealer immediately.  
Check the delivery is complete:  
PROTECT C.(S) with 1000, 2000 or 3000 VA  
Mains connection cable with shockproof plug  
Three load connection cables (10 A)  
Communication cable  
CD with "CompuWatch" shutdown software  
Operating instructions  
Delivery of external battery modules includes:  
External battery unit  
Special battery connection cable  
Please contact our hotline (see page 4) in case of any  
discrepancy.  
The original packaging provides effective protection against  
mechanical shocks and should be retained so the unit can be  
transported safely later on.  
Please keep the plastic packaging bags away  
from babies and children in order to safeguard  
against suffocation accidents.  
19  
 
Handle the components with care. Please take  
into account the weight. It may be necessary to  
engage the help of a second person, particularly  
in the case of the 2 and 3 kVA models and if  
there are external battery units.  
4.2  
Point of Installation  
PROTECT C. is designed to be installed in a protected  
environment. When installing the unit, pay attention to such  
factors as sufficient ventilation and suitable ambient  
conditions.  
PROTECT C. is air-cooled. Do not obstruct the  
air vents!  
The UPS and in particular its external battery  
modules should preferably be operated at room  
temperature (between 15°C and 25°C).  
Install the units in a room that is dry, relatively dust-free and  
free of chemical vapours.  
Make sure that no magnetic storage media are stored and/or  
operated close to PROTECT C.  
Check the nameplate to make sure the voltage  
and frequency data correspond to the values  
applicable to your loads.  
20  
 
4.3  
Overview:  
Connections, Operating / Display Elements  
4.3.1  
Front view  
PROTECT C.1000 (S)  
PROTECT C.2000 (S)  
PROTECT C.3000 (S)  
PROTECT C.1000 BP  
PROTECT C.2030 BP  
21  
 
4.3.2  
Display  
12  
11  
10  
9
8
7
3
6
4
5
2
1
Explanations:  
1. OFF-Pushbutton (OFF)  
2. ON-Pushbutton (ON) / Alarm off  
3. Orange LED bypass (Bypass)  
4. Green LED inverter (Inverter)  
5. Orange LED for battery (Battery)  
6. Green LED for utility power (Line)  
7. - 11. Bar graph LEDs (7-10 green / 11 orange) for  
UPS battery utilization respectively capacity  
(remaining autonomy time)  
7. LED load (0-35%)  
8. LED load (36-55%)  
9. LED load (56-75%)  
10. LED load (76-95%)  
battery capacity (96-100%)  
battery capacity (76-95%)  
battery capacity (51-75%)  
battery capacity (26-50%)  
11. LED load (96-105%) battery capacity (0-25%)  
12. Red LED fault (Fault)  
You will find detailed explanations of the displays on page 35.  
22  
 
4.3.3  
Rear view (connections):  
PROTECT C. 1000 (S)  
PROTECT C. 2000 (S)  
PROTECT C. 3000 (S)  
23  
 
Comments:  
1. Mains connection (UPS input)  
2. Mains input circuit breaker  
3. Load connections (UPS outputs)  
PROTECT C. 3000 (S) with additional load  
connection (IEC 320-16A)  
4. Connection for external battery module  
5. Data interface for telephone, modem fax (RJ11)  
or 10/100 MBit/s network (RJ45)  
6. Vent (Attention: At least 10 cm of free area are  
required behind the vent for free ventilation!)  
7. Communication interface RS232  
(9-pin SUB-D socket)  
8. Communication slot for optional expansion cards:  
SNMP, USB, AS/400  
9. Outlet 16A (only for PROTECT C. 3000 (S))  
10. 2 circuit breaker for a pair of non-heating outlet  
appliance connectors (only PROTECT C. 3000 (S))  
24  
 
5
Commissioning  
5.1  
Mechanical Set-Up  
Note the following points when setting up the UPS system  
and its external battery units (special accessories):  
The contact surface must be smooth and level. It must  
also be sufficiently strong and sturdy to avoid vibration  
and shock loads.  
Make sure the mounting is able to support the weight:  
This is particularly important in conjunction with external  
battery units (special accessories).  
Set up the units so that adequate air circulation is  
assured. There must be at least 100 mm clearance at the  
back for ventilation purposes. Do not block the intake  
openings on the front and, if present, on the side of the  
unit. There must be a gap of at least 50 mm here.  
Set up external battery units (special accessories) to the  
side of the UPS system. To ensure the greatest possible  
mechanical stability, you should not set up the external  
battery unit(s) above or below the UPS system.  
Avoid extreme temperatures! We recommend an ambient  
temperature of 15 °C to 25 °C in order to maximise the  
service life of the batteries. Do not expose the units to  
direct sunlight or operate them close to other heat  
sources such as radiators.  
Protect the units against external effects (in particular  
moisture and dust). In this regard, please also refer to the  
instructions in chapter 4.2, page 20 in these operating  
instructions.  
If you transport the unit from a cold room into a warm one, or  
if the room temperature suddenly drops then condensation  
may form inside the unit. To avoid any damage due to  
condensation, leave the unit to acclimatise for 2 hours before  
you switch it on.  
25  
 
5.2  
External Battery Expansions  
To achieve longer backup time, it is possible to connect multi-  
battery packs. Connect exclusively the following products  
together:  
PROTECT C. 1000  
PROTECT C. 2000  
PROTECT C. 3000  
with  
with  
with  
PROTECT C. 1000 BP  
PROTECT C. 2030 BP  
PROTECT C. 2030 BP  
PROTECT C. with 1 battery expansion  
Fig.: PROTECT C.1000 and C.1000BP  
1.  
2.  
Check the correct fit of the UPS and the battery  
unit (the casings e.g. have to have the same  
dimension).  
Now connect both battery connectors using the  
supplied battery connection cable. When  
connecting, make sure that you push the plug  
quickly and firmly in the battery connectors.  
26  
 
PROTECT C. with 2 battery expansions  
Fig.: PROTECT C.1000 and two C.1000BP  
1.  
Check the correct fit of the UPS and the battery  
unit (the casings e.g. have to have the same  
dimension).  
2.  
Now  
connect  
the  
corresponding  
battery  
connectors using the supplied battery connection  
cables as shown in the figure above. When  
connecting, make sure that you push the plug  
quickly and firmly in the battery connectors.  
5.2.1  
Electrical Start-Up  
Verify that UPS voltage of your country corresponds to your  
equipment voltage. The default setting is set to 230 V. Output  
voltage on the UPS system can be adjusted with the software  
“CompuWatch” in steps of 220 Vac, 230 Vac and 240 Vac.  
Turn on the PROTECT C. to the mains  
1.  
Now connect the input of the UPS to the mains  
connection cable provided and plug the mains  
connector into a suitable shockproof socket. Avoid  
using extension cables and / or adapters. In  
particular in the case of high-capacity types, ensure  
that the fusing in your sub-distribution is adequately  
dimensioned: The 3kVA system for example requires  
its own connection with a 16 A fuse. No other loads  
should be connected to this circuit!  
2.  
Activate the mains input circuit breaker. If  
necessary switch it to “ON”.  
27  
 
Default setting: No automatic supply for load  
over integrated bypass after executing step 1  
and 2 (Modification of the configuration with the  
provided Software ”CompuWatch“).  
i
3.  
Then connect the outputs of your UPS to your  
loads. Use the load connection cables provided for  
this. Don’t switch on the loads yet. Please  
contact your dealer if you require additional load  
connection cables.  
4.  
5.  
Now switch on the UPS. To do this, press and  
hold the UPS ON switch for about 2 seconds.  
When being powered on, the UPS will perform  
self-diagnosis, the Load/Battery level LEDs will be  
turned on and then off one after another in  
ascending order. After synchronising the inverter  
successfully the LED “Inverter” will go on after  
some seconds, with the UPS in normal mode. If  
the power supply is in order (mains within the  
range) an additionally the LED “Line” will go on. If  
this LED is flashing, the phase and neutral of the  
UPS are exchanged. In this case turn the mains  
connector 1800 in the shockproof socket.  
Please shut down the entire system if you  
cannot solve any problems which occur. Press  
the OFF button for about 2 seconds. Disconnect  
the UPS from the mains by pulling the mains  
connector. Please contact our hotline (s.p. 4).  
i
6.  
When all displays are lit as described, switch on  
your loads one after the other. Note the maximum  
permitted UPS load when doing this. Keep in mind  
that especially loads like laser printers and big  
CTRs have high power consumption and can  
cause an overload of the UPS quickly.  
Behaviour when switching on / off:  
The behaviour after switching on (On-  
Pushbutton) or off (Off-Pushbutton) the UPS can  
be defined with the Software “CompuWatch”:  
Activation of the automatic bypass or either  
deactivation (latter = factory-made presetting).  
i
28  
 
5.3  
Operating Statuses  
5.3.1  
Normal Operation  
Autom.  
bypass  
Power circuit with  
mains supply  
REC  
INV  
~
~
Mains  
Safety busbar:  
Load  
~
Battery  
charger  
Battery  
Diagram  
Once you have connected the UPS to a suitable mains  
connection, you can start operation using the UPS main  
switch (see also "Electrical Start-Up" on page 27). Normally,  
the UPS operates continuously. The UPS now supplies the  
output with voltage, this being signalled by the symbols mains  
(LED Line) and rectifier (LED Inverter) symbols which light up  
permanently.  
This is often referred to as “online” mode. It offers the greatest  
protection, in particular when there are mains fluctuations and  
mains failures, because the loads are supplied continuously  
with voltage with no interruptions in this operating mode.  
The LED bar graph (LED chain above the pictogram) show  
during operation the actual utilization of the UPS (s. chapter  
6, page 35).  
29  
 
5.3.2  
Battery Operation / Autonomy Operation  
Autom.  
bypass  
Power circuit with  
faulty mains supply  
REC  
INV  
~
~
Mains  
Safety busbar:  
Load  
~
Battery  
charger  
Battery  
Diagram  
The mains is not within the required tolerance range or has  
failed. In this case power is supplied to the inverter from the  
charged battery without interruption. The power supply to the  
loads is therefore also ensured in the event of a mains failure.  
This drains the capacity of the battery and it is discharged. This  
status is signalled by the battery symbol (LED Battery) lighting  
up, as well as an intermittent acoustic signal every 4 seconds  
and every second before switching off. This can be suppressed  
by pressing the “Alarm off” button. With decreasing battery  
capacity the alarm is activated automatically. Depending on the  
expansion level, age and condition of the battery and in  
particular on the load to be supplied, the standby time can vary  
from a few minutes to several hours.  
Bypass  
Line  
Inverter  
Battery  
The LED bar graph (LED chain above the pictogram) show  
during operation the actual utilization of the UPS (s. chapter  
6, page 35).  
The inverter is switched off if the battery voltage drops below  
a factory-set minimum voltage value.  
Never store the unit in this condition! The discharged battery  
system should be recharged within a week at the latest.  
30  
 
When the voltage and frequency are within the tolerance  
range once more, the rectifier and the battery charger switch  
back on automatically. The rectifier then continues supplying  
the inverter and the battery charger takes over charging the  
battery.  
5.3.3  
Bypass Operation  
If the inverter is overloaded or if overtemperature is detected,  
e.g. also if an inverter defect is detected, voltage is supplied  
to the load via the bypass that switches on automatically. This  
is signalled by the bypass symbol.  
Autom.  
bypass  
Power circuit with  
faulty inverter  
REC  
INV  
~
~
Mains  
Safety busbar:  
Load  
~
Battery  
charger  
Battery  
Diagram  
This function is also referred to as passive redundancy. It  
protects against total failure of the voltage supply on the  
protected busbar, however in the operating status that is now  
attained, mains faults would have a direct effect on the load.  
As a result, the electronics continuously attempt to switch  
back to "online" / normal operating status (e.g. when the  
overload or overtemperature no longer applies).  
Bypass  
Line  
Inverter  
Battery  
The bypass is a mechanical link that switches extremely  
rapidly. It is located between the load and the mains. The  
synchronisation unit ensures that the frequency and phase of  
the inverter voltage is synchronised with the mains.  
31  
 
The LED bar graph functions as display for UPS  
utilisation. The signal goes off during this  
operations status every 2 seconds.  
i
5.3.4  
Unit Overload  
The load on the UPS should never exceed the specified rated  
load of the unit. If a unit overload occurs nevertheless (from  
105% ± 5% of the specified unit rated load) the fault LED is  
turned on accompanied with a signal tone (twice per second).  
The connected loads continue to be supplied for a certain  
time depending on the level of the overload. However, the  
connected load must be reduced without delay.  
Non-observance of the "Unit overload" condition may cause  
the total loss of all UPS functions!  
Also avoid short-term unit overloads, which may, for example,  
occur when connecting a laser printer or laser fax machine.  
Do not connect any household appliances or machine tools to  
the UPS.  
Never connect or switch on any additional loads  
to the UPS if there is a mains failure, i.e. if the  
UPS is working in emergency power operation!  
As a rule, if there has never been an overload during normal  
operation, there will not be one during battery operation  
either.  
The signalling of the fault LED in combination  
with a continuous alarm points out a switching  
of fault. Follow the instructions in chapter 6.  
32  
 
5.4  
Interfaces and communication  
5.4.1  
Data line protection RJ11 and RJ45  
The incoming data lines are connected to the “IN” line at the  
rear of the UPS. The “OUT” line is connected via data line  
with your terminal.  
The data line protection supports networks with  
transfer rates between 10 and 100 MBit/s.  
i
5.4.2  
Computer interfaces RS232  
The UPS offers various interfaces to manage the system and  
to comfortable readout state information and important  
parameters. The communication protocol is optimized for  
operation with the shutdown and UPS management software  
“CompuWatch” from AEG. To connect to the UPS to you  
computer use the provided RS232 communication cable by  
attaching them to a free serial port of your pc.  
RS232 interface: The interface is connected via a 9 pole  
Sub-D connector on the back of the unit (pos. 4 p. 23 / 24).  
PINs: 2 = TxD; 3 = RxD; 5 = GND.  
5.4.3  
Communication Slot  
If the cover on the rear of the UPS is removed (pos. 8  
p. 23/24), additional optionally available communication  
components can be installed there.  
AS/400 board: Slot card with status messages, realised via  
potential-free relay contacts.  
USB board: Slot card for communication via USB.  
SNMP board: Slot card for direct connection of the UPS to  
the Ethernet network with RJ 45 (TCP/IP).  
Details can be found in the description enclosed with the  
particular optional component. Other boards are in preparation.  
Using the communication slot deactivates the  
RS232 interface of chapter 5.4.2.  
i
33  
 
5.4.4  
Shutdown and UPS management software  
The "CompuWatch" software specially developed for these  
purposes by AEG continuously checks the mains supply and  
the UPS status.  
In conjunction with the "intelligent" UPS, this ensures that the  
availability of IT components and data security is guaranteed.  
The "CompuWatch" shutdown software supports different  
operating systems: Windows 98SE/ME, Windows NT/2000/XP,  
Windows Vista, Linux, Novell Netware, IBM AIX, HP-UX, SUN  
Solaris, Mac OS X, and others.  
Refer to the manual on the CD for details about installing the  
software on the various operating systems.  
PRODUCTS >> Software >>CompuWatch  
34  
 
6
Signalling and Error Correction  
6.1  
Signalling  
12  
11  
10  
9
8
7
3
6
4
5
2
1
1.  
2.  
OFF push button (OFF): Press the OFF switch  
for about 2 seconds to switch on the UPS  
ON push button (ON): Press the ON switch for  
about 2 seconds to switch off the UPS.  
Deactivate acoustic alarm: By pressing this  
switch for about 2 seconds during the alarm an  
acoustic alarm can be deactivated.  
UPS Test: To execute an UPS self test press this  
button for about 2 seconds in the normal operation  
mode.  
3.  
4.  
5.  
LED Bypass (Bypass): The orange-coloured LED  
lights up when the UPS system is supplying voltage  
provided by the mains power via the bypass.  
LED Inverter (Inverter): The green-coloured LED  
lights up if the UPS system is supplying voltage  
provided by the mains power via the inverter.  
LED Battery (Battery): The orange-coloured LED  
lights up when power is supplied by the batteries.  
35  
 
6.  
LED Line (Mains status): The green LED lights  
up if mains voltage is in a specified range of  
tolerance. The LED Line flashes when the phase  
and neutral conductor have been reversed at the  
input of the UPS system. In this case turn the  
mains connector 180° in the shockproof socket.  
7. -11. LED Bargraph for UPS battery utilization resp.  
capacity (remaining autonomy time)  
These LEDs show the load of the UPS system if  
the mains power is available (normal operation):  
11. orange LED 96% – 105%  
10. green LED  
9. green LED  
8. green LED  
7. green LED  
76% – 95%  
56% – 75%  
36% – 55%  
0% – 35%  
In the battery operation, the LEDs indicate the  
capacity of the batteries:  
11. orange LED  
10. green LED  
9. green LED  
8. green LED  
7. green LED  
0% – 25%  
26% – 50%  
51% – 75%  
76% – 95%  
96% – 100%  
12.  
LED Fault: The red LED lights up and an acoustic  
warning signal is issued continuously when the  
UPS system is in fault condition.  
36  
 
6.2  
Fault Diagnosis / Fault Rectification  
The PROTECT C. generates detailed error messages.  
Support personal can localise and interpret faults quickly and  
precisely.  
6.2.1  
Error Messages  
Problem  
Cause  
Solution  
UPS does not start.  
No indication, no audible  
signal even though system  
is connected to mains  
power supply.  
Mains and battery voltage Check building wiring  
not in the tolerance range, socket outlet and input  
possible battery deep  
discharge.  
cable.  
LED “Line” flashes and  
audible signal sounding  
every 3 minutes.  
Phase and neutral  
conductor at input of UPS socket by 180° or  
system are reversed.  
Rotate mains power  
connect UPS system.  
LED “Line” flashes and  
LED “Battery” lights up.  
Input power and/or  
frequency are out of  
tolerance.  
Check input power  
source (Voltage,  
frequency) and inform  
house electrician if  
necessary.  
LED “Line” and LED  
“Bypass” light up even  
though the power supply  
is available. No supply of  
connected loads.  
Inverter not switched on. Press On-Switch “ON”  
for about 2 seconds.  
LED “Inverter” and LED  
“Battery” lights up, and  
audible signal sounding  
every 4 seconds.  
Mains power supply has  
failed. Automatic switch  
to battery mode.  
Try to replace mains  
supply (possibly  
triggered fuse in sub  
distribution). When  
audible alarm sounding  
every second, battery  
is almost unloaded. At  
this point it is time to  
proceed with an system  
shutdown of all you IT  
equipment.  
LED “fault” lights, audible  
signal once a second.  
Overload of the UPS  
system.  
Reduce utilizations of  
UPS by removing loads  
of UPS output.  
37  
 
Emergency supply period  
Batteries not fully charged Charge the batteries for  
shorter than nominal value / batteries old resp. defect at least for the charging  
time acc. Chapter 3.4,  
page 16 and then  
check capacity. If the  
problem still persists,  
consult your dealer.  
LED “fault” lights, LED  
“Battery” flashes, audible  
signal once a second  
Charger or Batteries  
damaged  
Notify dealer!  
LED “fault” lights up,  
UPS fault  
Notify dealer!  
permanent audible signal  
If you cannot solve the problem that has occurred, stop the  
entire procedure, switch off the UPS and disconnect the  
connector from the socket. Please contact our hotline in this  
case (see page 4).  
Please have the serial number of the unit as well as the  
purchase date to hand in this case. The hotline will provide  
you with technical support and can inform you about further  
procedures once you have described the problem.  
38  
 
7
Maintenance  
The PROTECT C. consists of advanced and resistant  
components. To guarantee a continuous and high availability  
it is recommended to check the unit (especially the batteries  
and the fans) in regular intervals (at least every 6 months).  
CAUTION:  
Follow safety and security regulations  
unconditionally!  
7.1  
Charging the Battery  
The battery is automatically charged when the mains is  
present, irrespective of the operating mode. This is signalled  
by the "Line" LED lighting up (see also chapter 6).  
The complete charging time of the battery after a length  
discharge period depends, above all, on the number of  
additional external battery units.  
Charging time up to 90% of rated capacity  
Only with internal UPS battery  
One additional battery unit  
Two additional battery units  
approx. 5 hours  
approx. 24 hours  
approx. 40 hours  
7.2  
Maintenance  
The following maintenance work should be performed:  
Task  
Interval  
Described in  
Visual check  
Battery/fan check  
6 months  
6 months  
Chapter 7.2.1  
Chapters 7.2.2 / 7.2.3  
7.2.1  
Visual Check  
When visually checking the unit, check whether:  
there is any mechanical damage or foreign bodies can be  
found in the system,  
any conductive dirt or dust has accumulated in the unit,  
accumulation of dust affects heat supply and dissipation.  
39  
 
CAUTION:  
PROTECT C. must be disconnected from the  
power supply prior to carrying out the  
following work.  
If large quantities of dust have accumulated, the unit should,  
as a precaution, be cleaned with dry compressed air, in order  
to ensure adequate heat dissipation.  
The intervals at which visual checks should be performed are  
largely determined by the site conditions.  
7.2.2  
Checking the Battery  
Progressive ageing of the battery system can be detected by  
regular capacity checks. Every  
6
months, perform  
measurements to compare the achievable standby times, e.g.  
by simulating a mains failure. In this case, the load should  
always have approximately the same capacity demand.  
Please contact our hotline if the time drops drastically  
compared to the previous measurement (see page 4).  
7.2.3  
Fan Checking  
Regularly check the fans for dust build-up and noticeably  
untypical noise development. Clean the intake openings if  
they are blocked. Contact our hotline if a fan is running  
unusually loud or irregularly (see page 4).  
40  
 
8
Storage, Dismantling and Disposal  
8.1  
Storage  
Long storage times without charging or  
discharging the battery at regular intervals may  
lead to permanent damage of the battery.  
If the battery is stored at room temperature (20° C to 30° C) it  
will automatically discharge at a rate of 3 - 6% per month due  
to internal reactions. Storing the battery at temperatures  
above room temperature should be avoided. A high storage  
temperature also means greater battery self-discharge.  
Batteries that are stored at room temperature should be  
recharged every six months to maintain their full capacity and  
service life.  
Connect PROTECT C. to the mains before  
putting it into storage, in order to make sure that  
the battery is fully charged. The charging time  
should at least match the time specified in  
chapter 7.1 Charging the Battery on page 39.  
i
8.2  
8.3  
Dismantling  
The system is dismantled in reverse order of the installation  
instructions.  
Disposal  
In the interest of environmental protection and recycling,  
please dispose of the individual system components in  
accordance with the regulations and legal guidelines when  
permanently taking the system out of operation. Please  
consider that infringements to these regulations may result in  
civil or criminal prosecution.  
41  
 
9
Glossary  
9.1  
Technical terms  
Class D, Class III  
DC/DC Booster  
see equipment protection  
Circuit technology to boost the direct voltage on  
a higher voltage level  
Equipment protection  
Technology term of the surge voltage protection:  
the conventional surge voltage protection consists  
of a lightning current protection (class B, class I), a  
surge voltage protection (class C, class II) and an  
equipment protection (class D, class III) – see also  
IGBT  
Insulated Gate Bipolar Transistor  
The latest design of high-performance transistors  
with minimum control power requirement (MOSFET  
structure) and minimum losses on the output side  
(structure of a bipolar transistor)  
LED  
PFC  
PWM  
Light Emitting Diode  
Electronic semiconductor component, commonly  
called light diode. Used for optical signalling.  
Power Factor Correction  
Circuit technology for sine-wave input current;  
less mains distortion (important for non linear loads)  
Pulse Width Modulation  
Here: Circuit technology for generating a sinusoidal  
voltage of the highest quality from an existing DC  
voltage  
SNMP  
VFD  
Simple Network Management Protocol  
common protocol in networks to manage / control  
appliances  
Output Voltage and Frequency Dependent from  
mains supply  
The UPS output depends of mains voltage and  
frequency variations. Former notation: OFFLINE  
VI  
Output Voltage Independent from mains supply  
The UPS output is independent of mains voltage  
and frequency variations. The mains voltage  
however is rectified by electronic / passive voltage  
regulators. Former notation: LINE-INTERACTIVE  
VFI  
Output Voltage and Frequency Independent from  
mains supply  
The UPS output is independent of mains voltage  
and frequency variations. Former notation: ONLINE  
42  
 
Guarantee certificate  
Type: …….…………………......................................................  
Serial-no.: ……………………..……………...............................  
Date of purchase: …………….............……………………........  
Trading stamp / Signature  
Specifications are subject to change without notice.  
AEG Power Solutions GmbH  
Emil-Siepmann-Straße 32  
59581 Warstein-Belecke  
Germany  
Operating Instructions  
BAL 8000019812_01 EN  
43  
 

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